|
|
 |

|
La
Fondue is located in Saratoga. For directions and reservations
call 408-867-3332
|
Mitch
and Tracey Cutler's successful La Fondue Restaurant
puts both entertainment and experimentation on the table.
In
the early 1980's, college sweethearts Mitch and Tracey Cutler
worked together in a Miami restaurant. Though Mitch dreamed
of opening his own Italian place, a visit to a Tampa fondue
restaurant changed all that. The Cutlers soon held a melting
pot franchise, specializing in appetizer, entree and dessert
fondues. Three years and two children later, the Cutlers started
looking for a place to raise their family and express a bit
more culinary creativity.
"We
hopped into our van," Mitch recalls,"and
started across the country looking for the right
place."
Saratoga turned out to be that spot. So, eight years
ago, the Cutlers put down roots and launched La
Fondue Restaurant.
|
|
A
hit from the moment it opened, La fondue's specialty
is hands-on fun in fantasy settings. Under the helpful guidance
of a team of skilled young servers, patrons are encouraged
to broil items right at their table, to dip morsels into simmering
cauldrons of fondue, and , in general, to get happily involved
in creating their own meals. For Mitch, the appeal of a fondue
place where the patrons dip and dine at their tables was that
"there wouldn't need to be much in the way of a kitchen."
He quickly realized "that you had to have a huge front
of the house." Consequently, his staff now includes 25
servers and two managers. "There are always trade-offs,"
he chuckles. "It's evolved," Mitch says of La
fondue."Partly because we had no budget, we had to
experiment. We didn't have money to hire people, so we did
everything ourselves."
|
|
"From
two cheese, three entree and two chocolate fondues at
the Melting Pot, the Cutlers today offer over 50 cheese,
meat (including exotic game) and chocolate selections." |
|
|
|
|
|
|
"We
look for a server who has no prior training and who
is likable and gracious," Mitch observes. "A
new person is usually more willing to please than people
who bring previous habits with them. After three months,
once they've gotten over memorization and really know
the menu well, they come into their own as servers."
|
|
Mitch
and Tracey Cutler constantly do their home work. "When
we go on vacation or out to dinner, we always come back and
try out ideas we've liked." a recent trip to Sonoma refreshed
the duo's connection to wine and Mitch immediately began working
on a progressive wine list, changing categories and adding
new labels.
Mitch
thinks his greatest business asset has been the ability to
focus. "It's like in golf. Practicing, working hard is
great. But if you're not doing it right- finding the right
solution, not just a solutuion- it won't work. The first five
years we really tackled our problems, and solved them. It's
hard to tackle," he chuckles,"It's easy to avoid."
The Cutlers are doing something right: The couple is finalizing
plans for a second restaurant, this one in the North Bay.
"Patrons
tell me that ours is a totally
different kind of food experience," Mitch
says."It's more like entertainment. It's a very interactive
dining experience where they can control the pace of their
meal. People can wear whatever they want. Customers can create
their own evening. they're not dictated to by the restaurant."
t's
the guest's entire experience I'm Int
| Visit La Fondue
@ |
 |
.com |
erested
in." The biggest reback
to indexward is having the customer
|
|
|